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Whether you need a product demo, have a technical question, or want to explore enterprise partnerships — our team of QA experts is ready to assist you.

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From enterprise deployments to quick product questions, our team is here to help you achieve testing excellence. Choose the best way to reach us below.

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FAQ

Frequently Asked Questions

How long does it take to get a demo scheduled?
We typically schedule demos within the same or next business day. Once you submit the form, a Tenjin expert will reach out to confirm a time that suits your schedule.
Is the free trial really free — no credit card?
Yes, completely. Our 30-day free trial requires no credit card and no commitment. You get full access to all Tenjin Workbench features with dedicated onboarding support.
Do you support on-premise deployments for regulated industries?
Absolutely. Tenjin supports on-premise, private cloud, and secure SaaS deployment models. We work extensively with banks and financial institutions that have strict data residency requirements.
Can we migrate existing test cases from another tool?
Yes. Tenjin provides migration support for test cases from major tools including Jira X-Ray, ALM, TestRail, and others. Our team assists with the full migration process at no additional cost during onboarding.
What industries does Tenjin specialise in?
Tenjin has deep domain expertise in banking, financial services, payments, fintech, and insurance. We also serve telecom, retail, and healthcare enterprises. Our COTS-integrated testing frameworks are built specifically for complex regulated environments.
Is technical support included with the trial?
Yes. Every trial user gets access to our onboarding team, in-app chat support, and access to our knowledge base. Enterprise evaluations also get a dedicated customer success manager during the trial period.

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